T&C's

 

Confidentiality

No details of you treatments will be passed onto and 3rd parties. The only time confidentiality would be broken is if there is a concern over your health and safety or suspect of harm/ abuse.

 

Appointments

To secure your appointment I ask that you pay a £10 deposit. This will be deducted from your final bill.

Please give 24 hours notice if you wish to cancel your appointment. If you do not give 24 hours notice you will loose your deposit as it will be difficult to fill without notice.

Please text or call if you are running late. If you are more than 15 minutes late then you have missed your appointment.

Extra time is added to your first appointment to complete a full consultation. This consultation is completely free.

 

Receipts

Receipts are available on request. They can be written at the time of appointment or emailed if preferred.

 

Vouchers

Vouchers can be purchased on request for any treatment offered by myself, for cash value and for block bookings.

Vouchers are valid for 6 months from date of purchase.

Vouchers cannot be redeemed for a different service/ treatment or for cash.

You must inform me you are using a voucher when you book and bring your voucher with you to your appointment.

Children

Children must not be left unattended within the Wellness Hub.

If your child has an appointment with myself I ask that you stay in the room during the session.

Please do not bring your children with you to your appointment as this will cause a distraction.

If your child has been booked into a class with myself I ask that you stay within the building incase your child needs you.